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We're happy to help with any issues that arise within the first month of receiving your order– whether there's an issue with your piece or maybe you feel like a little tweak could make you fall in love with your jewelry that much more!

How to rework your piece:

  1. Go to gldn.com/l+l-returns and enter your order number to get your free return label

  2. Pack your piece in a small plastic bag (clasp shut if it has one) in a small mailer

  3. Include a note in the package that lists:

    • Your order number

    • Your contact information (name, email, and phone number)

    • The reason for your rework

We got you covered! Simply fill out our form and ship your piece back to our studio for a rework.

If you received your order within 1-6 months, we are happy to rework your piece for free! Beyond six months, you will need to purchase a rework fee which will vary depending on your order.

Once you fill out our form, we'll email you instructions on sending your piece back for rework which will be specific to your situation.