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happiness guarantee

Return Policy

Free return labels available within 30 days for all orders shipped within the U.S.

Return or Exchange for Store Credit

Need a personalization change, different size or want another item altogether? Send it back to exchange for a GLDN Gift Card to shop a new piece or return for a refund.

Start Return or Exchange

Time limit30 days for refund, exchange for store credit for up to 6 months.

Processing Time Estimate ~3 weeks from receipt


Sometimes things go wrong– don't worry! If you need a repair we’re ready to make it perfect.

Start Your Repair

Time limitFree up to 6 months for most items or 3 years for solid gold.
(For older orders, pricing varies.)

Processing Time Estimate
 4-5 weeks from receipt, plus shipping time