Returns & Exchanges

We accept any returns and/or exchanges within 7 days of when your package was delivered.

In order to make a return or exchange, please follow the link below and fill out the form to help us process your order quickly and efficiently.
 

 

When sending your piece back, please also include a note inside the package with the following information:

  1. original order number
  2. contact information
  3. return address
  4. details of the change

 

Address your return or exchange to:

GLDN
Attn: Rework: Order #XXXX
P.O. Box 17
La Conner, WA 98257

 

If you have additional questions, please reach out to us at support@gldn.com for assistance.

 


 

Exchanges (wrong Size)

  • If you didn’t order the correct length of necklace or bracelet and you're looking for the perfect fit, you can send it back to us and we will adjust it for you here in the studio. 
  • We are also happy to adjust the size of rings ordered from us
 

Exchanges (different item)

  • We accept unworn/unpersonalized exchanges on orders within 14 days of when your package was delivered.
  • Standard shipping rates apply