Returns & Exchanges

We accept unworn/unpersonalized returns and/or exchanges within 7 days of when your package was delivered, with the following exceptions:

  • all personalized pieces are final sale. 
  • Earrings are final sale

Please contact us for a return: support@gldn.com. For faster service please provide us with your order & contact information.

 

Exchanges (wrong length)

  • If you didn’t order the correct length and you're looking for the perfect fit, you can send it back to us and we will adjust it for you here in the studio. 
  • We charge a “re-work” fee of $3 for each item we have to adjust
 

Exchanges (different item)

  • We accept unworn/unpersonalized exchanges on orders within 14 days of when your package was delivered.
  • Standard shipping rates apply