Reworks and Repairs

FREE RETURN LABEL FOR 30 DAYS (US Orders Only)


What it's for: Resizing, personalization issues, quality issues, broken pieces, lost pieces


Available Timeframe: Forever


Cost: Free (0-6 months), Discounted (6-12 months), Full Repair Cost (+12 months)


Processing Time: 2 weeks




Exchanges

FREE RETURN LABEL FOR 30 DAYS (US Orders Only)


What it's for: Change in metal, exchange for a different style of piece


Available Timeframe: Within 90 days of receiving


Cost: Purchase upgrade for difference or receive refund for difference in price depending


Processing Time: 2 weeks




Returns

FREE RETURN LABEL (US Orders Only)


What it's for: Accepted for any and all unworn pieces. Sometimes it just doesn't work out– and that's okay.


Available Timeframe: Within 30 days of receiving


Cost: Free


Processing Time: 1 week